Romancing your Customer with Don Williams
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Don Williams is the CEO of Don Williams Global and is an International Best Selling Author of the Do It Yourself Contact Center Tool Box (2015) and Romancing your Customer – How to Attract, Retain and Win-Back Customers for Unbelievable Loyalty and Profitability (2017) and the creator of the “WOW, WOW, WOW Experience”.
Don is a serial entrepreneur who started his first business in 1986 with only $6,000.00. Today Don has founded a dozen companies. Don’s client list includes International and Fortune 500 clients.
Don’s passion is helping businesses develop and provide such exceptional customer experiences that their market must reward them with dominance.
“Customer experience is a lot like marriage. And then, for your family, love is the same thing as your company culture.” – Don Williams
Episode Highlights:
- What to pay attention to FIRST in your business to make it successful
- Tips in seeing other person’s perspective (Especially your customers and clients)
- How to get the “I do” from your potential clients (And how long it takes to get it)
- Social media strategies that you can use for your business to level up your branding
- When is your strategy too sales-y
Websites:
Don Williams Global
The Proven Entrepreneur Podcast
Books:
Romancing Your Customer
Build Your Big Legacy
D.I.Y. Outbound Contact Center Toolbox
How To Win Friends And Influence People
Connect with Don:
Facebook
Youtube
LinkedIn
Instagram
Twitter
Transcript: Download
Video Transcription provided by GMR Transcription Services.
Categories: All, Business, Featured Millionaire Interview, Millionaire Interviews