Want A Remarkable Client Onboarding Experience?

How do you make your client onboarding experience actually exceptional, different than everyone else's? And why the heck am I in the shower right now?

I am fully clothed. But one of the things that we do for our clients is to wow them, do something different. We actually send every client an onboarding package and in that onboarding package, there's one of these...

It's called an AquaNotes. The little pen says, so no more great ideas down the drain. Now, clients love these. They're like 10 bucks on Amazon. They wanna know where I've gotten them, how they can get more. They become obsessed with writing and brainstorming in the shower. 

I know it's odd that every day my clients are potentially thinking of me in the shower but hugely important to go outside of the box and do something different and wow your clients. That's what the point of an amazing onboarding experience is.