Categories Archive: Systems/Processes

noel

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Are you doing an After Action Review? You should!

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  • The Key to Staying Constant in a Business That Comes in Waves

    “How do you stay consistent, especially in a service industry that comes in waves?” This question came in from Caleb Ermier, I think I got your name right. And I highly recommend paying more attention to timelines. So for example on those waves, those really big peak times, you should already have your system set… View Article

  • Quick Process for Getting Referrals

    One quick process that will get you more referrals. Well, I was chatting with a new client the other day and I was asking them how they sort of work their referrals and it’s sort of hit or miss, right? It’s this “Oh, well when I realize I am not at capacity and I need… View Article

  • Employee Performance Plan

    Do you have an employee performance plan? Now, what this means is you have employees. Ideally, we want to be able to help those employees the best humanly possible. Whether that means working them out of their current job or role because they’re not necessarily good in that specific role, or helping them get better… View Article

  • You Need A Waitlist!

    You need a waitlist! One of the tips that I give clients, actually, I had a client from South Africa the other day, and this is hugely imperative. They were at capacity, which is a wonderful amazing thing. They have so many clients. They barely can take on anything else. Well, the problem with that… View Article

  • Onboarding In A Box

    Onboarding in a box. I just wanted to share a really cool resource that I found, that LinkedIn actually provided. And it’s onboarding new employees, in a PDF, in a box, not in a box. But one of the reasons why I wanted to show it to you is because it has value packed information… View Article

  • One Tip To Help You Take A Month Off

    Wanna take off over a month in your business? Well, I was chatting with a client just the other day. He’s gonna be having a baby. He wants to take at least two weeks off but it hasn’t been preplanned really enough so that’s what we were doing. We were going through the list of… View Article

  • Quick Hiring Tip – Save A Few Hours From One Simple Tactic

    One hiring quick tip, really important and time-saving tip in your hiring process. When you go ahead and post on job sites like Indeed or something like that, give an actual action item that they have to do in a very specific way. One of the reasons why I care so much about this tip… View Article

  • Steal My Powerful Team Meeting Agenda

    All right, let’s dive into team meetings. Super-sexy, I know. We gave you a monthly team meeting agenda. What I want you to have is a team meeting. It can be a weekly team meeting. It can be a monthly team meeting. And if you already have this, pat yourself on the back. We’re gonna… View Article

  • How Not to Structure Your Team

    Decisions, fires from all sides are going to exhaust you, if you’re not exhausted already. If you don’t give anyone the responsibility for them to do their own work and make their own choices, without coming to you for every second, then you will have this. And you will have a sad face that wants… View Article

  • The First Thing I Do With Every Client

    What is the number one thing I do with all my clients? It is so important we have them do this first. Well, they hate me when I tell them and I usually preempt it by saying, “I know you’re gonna hate me for now, but in the end, you’re gonna love me, I promise…. View Article