Are you doing an after-action review, or do you even know what that is? Well, back when I was an engineer, we called them ‘post-mortems’, but I way prefer ‘after-action reviews’. What it is is you go through whatever you’ve tested before, whether it be a launch when you’re doing budgets, whatever the thing is… View Article
I just finished interviewing Ken Foster who wrote the book “The Courage to Change Everything.” And one thing that I thought was extremely potent that he talked about in the interview which you should definitely check out was that this is a question you should ask daily, ideally, even more than just daily. Whether you’re… View Article
Do you know that feeling when you just feel like you’re on top of the world and you know exactly what to do? And then you have the opposite of that feeling which you feel super confused, have no idea, and feel like things are spinning out of control? Such is this lovely thing called… View Article
The other night I was lucky enough to get an exclusive invite for dinner with an amazing man. His name is Dr. Jeff Spencer. You can check him out at DrJeffSpencer.com. He’s trained people in high performance because he’s been an Olympian and been doing this for 50 years. He trained people like Lance Armstrong… View Article
“How do you stay consistent, especially in a service industry that comes in waves?” This question came in from Caleb Ermier, I think I got your name right. And I highly recommend paying more attention to timelines. So for example on those waves, those really big peak times, you should already have your system set… View Article
Do you have an employee performance plan? Now, what this means is you have employees. Ideally, we want to be able to help those employees the best humanly possible. Whether that means working them out of their current job or role because they’re not necessarily good in that specific role, or helping them get better… View Article
I found that the speed of implementation is the biggest critical factor of knowing if you’re going to be successful or not. There’s actually a quote from Lee Iacocca, “The speed of the boss is the speed of the team”. So, I want to challenge you today and look back at the last three, four… View Article
How to make anyone believe you like that. Well, I was at an improv class this past weekend, and one of the big, key tips that they said was make sure you are confident when you speak, even if you don’t know what the heck you’re talking about. We actually were able to make up… View Article
Quick tip for goal setting for entrepreneurs, the ones who wanted everything done yesterday or everything in the next 10 years to be compressed into next year. Well, I was chatting with one of my clients this week, and one of the tactics that I give them is I have them brainstorm an entire list… View Article
All right, let’s dive into team meetings. Super-sexy, I know. We gave you a monthly team meeting agenda. What I want you to have is a team meeting. It can be a weekly team meeting. It can be a monthly team meeting. And if you already have this, pat yourself on the back. We’re gonna… View Article
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