Categories Archive: Customer Service

noel

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Tweaking Your Pricing Strategy

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  • Tweaking Your Pricing Strategy

    Let’s talk about pricing. Now, I know everybody talks about the three-tiered pricing and different pricing strategies and when you usually put it put there, it’s like oh, and then we’re done. But what I really want to highlight and we just had a retreat and one of the members of the mastermind for the… View Article

  • Stop Confusing Your Customers

    One of the very first things I do with a new client is to ask them what are their products and pricing and packaging so that way I get a good understanding of the business. And you’d be surprised how many times I listen to them and I have no idea what’s what. Now, if… View Article

  • Better Qualified Prospects

    Want better-qualified prospects on the phone? Well, are you actually pre-qualifying them? We had an issue where we’ve even had people lie on the online forms to fill out just to talk to me on the phone, which is very interesting. And so now, what we’ve implemented is what I called “human qualification.” So, we’ve… View Article

  • Want A Remarkable Client Onboarding Experience?

    How do you make your client onboarding experience actually exceptional, different than everyone else’s? And why the heck am I in the shower right now? I am fully clothed. But one of the things that we do for our clients is to wow them, do something different. We actually send every client an onboarding package… View Article

  • Effective Word of Mouth Marketing and Talk Triggers with Jay Baer

    Episode highlights: Jay’s proven 6-step process to create your own talk trigger, why the best way to grow any business is for your customers to grow it for you, why you should make a strategic operational decision to do one thing your customers won?t expect, case studies and real life examples that make all the difference, how Talk Triggers Ignite Your Story Marketing…

  • How chat bots are converting better than email with Andrew Warner

    Andrew Warner is best known as the pushy interviewer who founded Mixergy, the place where proven entrepreneurs teach. Andrew came on to talk about chat bots. Specifically, why major companies are making chat bots a big part of their marketing and sales strategy.

  • All Recommended Books by Millionaires

    When I first launched “Eventual Millionaire” back in March 2010, I did so by announcing a goal of becoming a millionaire on my terms, which included to be debt-free, live a lifestyle I wanted, and be able to pursue my passions while building a net worth with two commas in it. “I didn’t really care”… View Article

  • The Fastest Way To Loyal Customers With Matt Ruedlinger

    Why you should stop competing for dollars if you want to create loyal customers. One way to make your customers feel special without spending all your time…